Note: This is an excerpt from an article originally posted on Becker’s Hospital Review. “Healthcare organizations spent more than 20 billion dollars adopting electronic health record systems from 2008 to 2016. Although the 2009 American Recovery and Reinvestment Act gave health systems a financial incentive to achieve Meaningful Use of Electronic Medical Records, many healthcare organizations have struggled to capture value. As the capabilities and sophistication of EMRs continue to grow, there is a widening divide between healthcare organizations that harness the capabilities for a competitive advantage and those that are crippled by poor usability, workflows and adoption. To meet the requirements of the Meaningful Use program, most EMRs were implemented using a Big Bang approach, and very rapidly. But this approach has produced several unintended consequences and widespread user dissatisfaction. In 2013, with the process well underway throughout the nation, two thirds..
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